General Terms and Conditions:
Deposit is NON-REFUNDABLE, NON-ENDORSABLE and NON-TRANSFERRABLE.
Complete tour package is non-refundable once airline tickets are issued and tours are finalized.
In the event PROFIL is not able to complete the minimum requirement, the USD 600 deposit will not be refunded but can be applied to other PROFIL products (hotel accommodation, tours, transfers and Rail Europe tickets). However, if passenger do not wish to avail any PROFIL products, the deposit is non-refundable as stated in item #1.
reserves the right to amend the departure at a later date, subject to airline confirmation.
No refund for passengers who do not wish to join the tour on amended date.
Visa fee is non-refundable once visa is filed.
All documents required for visa filing must be submitted within 5 days duration after the deposit is made.
ADDITIONAL GUIDELINES FOR:
1.a The deposit required for either full package or land only is USD600.
1.b Deposit can only be applied to the same passenger.
1.c Deposit is non- transferrable, non -endorsable and non -refundable
1.d Deposit is valid only for 1 year.
1.e For passengers affected by rebooking date, deposit is valid for 1 year for the same person
based on the departure date of the tour where the deposit was made.
5.a PROFIL can assist in visa filing, ONLY for passengers with previous travel history in their passport.
If travelling as a family and one (1) member has no travel history (clean passport), we can accept and file their visas on the condition that all
passengers will travel as a family.
Regret that we cannot assist individual passengers with no travel history or with renewed lost passport case.
5.b. Visas will be processed on below conditions:
5.bi Complete documents must be submitted to the visa department.
Incomplete documents will not be entertained.
5.bii Copy of receipts for visa payment and deposit must be submitted to the Visa Department.
5.biii. If visa expires (in case of tour rebooking), renewal on passenger’s account.
5.c. Visa assistance can be extended on the condition a PROFIL product is availed.
No visa services will be extended without availing any PROFIL products.
In case of death, deposit and full payment are non-refundable.